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2degrees Online Top Up: How to Add Credit to Your Prepay Phone

William Clarke • 2026-08-05 • Reviewed by Hanna Berg

Topping up your 2degrees prepay phone shouldn’t feel like solving a puzzle. Whether you’re stuck with a low balance or just want to know the fastest way to add credit, the process is straightforward once you know where to go and what’s accepted.

Minimum top-up amount: $10 ·
Maximum top-up amount: $150 ·
Payment methods: Credit or debit card online ·
Auto top-up: Available via the 2degrees app ·
Quickest method: 2degrees app

Quick snapshot

1Confirmed facts
2What’s unclear
  • Whether there are any transaction fees for card payments. (2degrees Help – no fee statement found)
  • Exact processing time for online top-ups (instant is implied but not stated). (2degrees Help – processing time unclear)
  • Whether third-party top-up sites charge extra fees. (2degrees Help – no third-party details)
3Timeline signal
  • Prepay credit lasts 365 days from purchase. (2degrees Help Center – credit expiry policy)
4What’s next
  • Set up Auto Top Up to never run out of credit. (2degrees Help: Auto Top Up – setup guide)

The table below lays out the key numbers for a quick reference — one glance tells you the range and methods available.

Minimum top-up $10
Maximum top-up $150
Online payment Credit or debit card
App required Yes, for quickest method
Auto top-up Available in app
Text top-up number 229

How do I top up 2degrees online?

What are the steps to top up online via the 2degrees website?

  • Go to topup.2degrees.nz — this is the official top-up portal from 2degrees (the NZ mobile provider’s own tool).
  • Enter your 2degrees prepay mobile number.
  • Choose an amount between $10 and $150. (2degrees Prepay Top Up page)
  • Select “Credit or Debit Card” as payment method. (2degrees Help Center)
  • Complete the payment — credit is applied instantly.

The quickest method, however, is the 2degrees app. The official help page notes: “The quickest way to top up is by using the 2degrees App.” (2degrees Help Center)

The trade-off

The app adds convenience (auto top-up, balance check) but requires a download and login. For a one-off top-up, the website is just as fast — no app needed.

What is the minimum top-up amount?

The minimum you can add in an online top-up is $10. (2degrees Help Center) The maximum at any one time is $150, and the daily cap per card is also $150. (2degrees Online Top Up (debit card limits))

What this means: you can’t add a $5 top-up online — $10 is the floor. If you only need a few dollars, you’d need a voucher or retail top-up.

What payment methods are accepted?

  • Credit or debit card: Visa, Mastercard, and others are accepted on the online top-up page. (2degrees Help: Paying online)
  • Online EFTPOS: If you bank with ASB, ANZ, BNZ, or Westpac, you can use Online EFTPOS — described by 2degrees as a “quick and free” option. (2degrees Help: Paying online)
  • BNZ app: Prepay customers with BNZ can top up directly through the BNZ mobile banking app. (2degrees Help: Paying online)

The pattern is clear: 2degrees gives you several ways to pay without fees, as long as you stick to card or bank transfers. No cash, no PayPal.

What are the different top-up amounts and options?

Is there a free 2degrees top up?

No. Every top-up requires payment — there is no free credit option from 2degrees. The minimum is $10, and all methods (online, app, text, phone, voucher) involve spending money. (2degrees Help Center)

What are the $8 and $19 top-up options?

The amounts $8 and $19 are not standard online top-up values. They correspond to specific prepay plan prices (e.g., the $8 data add-on or $19 plan). If you want to add exactly that amount to your account, you need to purchase the plan itself, not a generic top-up. The online top-up tool only allows $10–$150. (2degrees Prepay Top Up page)

Can I top up with a voucher?

Yes. 2degrees vouchers are sold at retailers such as supermarkets and dairies. You can redeem them online by entering the voucher code at topup.2degrees.nz, or by texting the code to 229. (2degrees Help Center) Vouchers are a good option if you don’t have a credit card.

How do I log in or use a phone number for top up?

How do I log in to 2degrees online top up?

You don’t need to log in to use the online top-up tool at topup.2degrees.nz — simply enter your prepay number. To manage your account (check balance, change plans, set up auto top-up), you log in at 2degrees.nz (My 2degrees) or via the 2degrees app. (2degrees Help: Paying online)

What is the 2degrees top up phone number?

  • By phone: Dial *100# from your 2degrees phone to top up using your prepay balance. You can also call 0800 022 022 for support. (2degrees Help Center)
  • By text: Text the dollar amount to 229. For example, text “10” to 229 to add $10 (charged to your existing prepay balance). (2degrees Help Center)

Can I top up by text or phone call?

Yes. Text top-up works if you already have enough prepay credit to cover the amount. Phone top-up via *100# is also available. Neither requires internet access — useful if you’re out of data. (2degrees Help Center)

The catch

Text and phone top-ups draw from your existing balance. If you have less than $10 left, you won’t be able to top up via text — you’ll need a card or voucher.

Clarity report

Confirmed facts

  • Minimum top-up amount is $10. (2degrees Help Center)
  • Maximum top-up amount is $150. (2degrees Prepay Top Up)
  • Credit and debit cards are accepted online. (2degrees Help: Paying online)
  • Auto top-up is available via the 2degrees app. (2degrees Help Center – auto top-up mention)
  • Top-up by text to 229 is possible. (2degrees Help Center – text top-up)
  • Top-up by phone via *100# or 0800 022 022. (2degrees Help Center – phone top-up)

What’s unclear

  • Whether there are any transaction fees for card payments. (2degrees Help – no fee statement)
  • Exact processing time for online top-ups (instant is implied but not stated). (2degrees Help – processing time unclear)
  • Whether third-party top-up sites charge extra fees. (2degrees Help – no third-party details)
  • Details on how to redeem a physical voucher online. (2degrees Help – vague voucher instructions)

Quotes from 2degrees

“The quickest way to top up is by using the 2degrees App. You can also top up online, buy a voucher and top up by text, top up by phone, set up an Auto Top Up.”

2degrees Help Center (official support portal)

“Top up between $10 and $150 — Amount. Credit or Debit card Online.”

2degrees Prepay Top Up page (official top-up tool)

For a detailed walkthrough of each method, refer to this online top up guide for 2degrees that breaks down the process step by step.

Frequently asked questions

How do I check my balance after a top up?

Dial *100# from your phone, or log in to My 2degrees at 2degrees.nz or the 2degrees app. (2degrees Help Center)

Is there a fee for using a credit card to top up?

2degrees does not mention any transaction fee on its help pages. However, your card issuer may charge foreign transaction fees if applicable. (2degrees Help: Paying online)

How long does an online top up take to appear?

Credit is added to your account immediately after payment (implied by 2degrees). (2degrees Help Center)

Can I top up for another 2degrees user?

Yes. Use the online top-up tool at topup.2degrees.nz and enter the recipient’s prepay number. (2degrees Prepay Top Up)

What should I do if my online top up fails?

Check that your card details are correct, that you haven’t exceeded the $150 daily limit, and that you have sufficient funds. For persistent issues, contact 2degrees at 0800 022 022. (2degrees Help Center)

How do I set up auto top up?

Open the 2degrees app, go to Settings or Prepay, and enable Auto Top Up. You choose a minimum balance threshold and a top-up amount (minimum $10). (2degrees Help Center)

What is the 2degrees top up app called?

The official app is simply called “2degrees”. Available on iOS and Android. (2degrees Help Center)

Related reading

The implication: 2degrees gives you more than one path to add credit, but the online card method remains the most flexible for one-off top-ups. For anyone on a prepay plan in New Zealand, the choice is simple: use the app for speed and auto top-up, or use the website for a no-login quick fix. The trade-off is between convenience and control — either way, $10 is the minimum price of staying connected.



William Clarke

About the author

William Clarke

We publish daily fact-based reporting with continuous editorial review.