TSB Living East Tamaki: Address, Hours, Reviews & Guide

Store Address: 80 Springs Road, East Tamaki, Auckland ·
Phone Number: 09 2741981 ·
Weekday Hours: 8:30 AM – 4:30 PM ·
Weekend Hours: 10:00 AM – 3:00 PM ·
Trustpilot Rating: 3.1 / 5 (mixed reviews)

Seven key facts at a glance, one pattern: TSB Living East Tamaki’s official data is consistent across its own site and major directories, but third-party reviews vary widely.

Where Is TSB Living Located in East Tamaki, Auckland?

The TSB Living showroom is at 80 Springs Road, East Tamaki, Auckland 2013, confirmed by the official TSB Living contact page and by Apple Maps (business listing). If you drive from the motorway, Springs Road is a main artery in East Tamaki’s industrial-light area, with ample free parking in front of the store.

What are the opening hours for TSB Living East Tamaki?

• Monday to Friday: 8:30 AM – 4:30 PM
• Saturday: 10:00 AM – 3:00 PM
• Sunday: 10:00 AM – 3:00 PM
• Public Holidays: Closed

Apple Maps confirms identical hours, and the Auckland Tribune (local news site) notes that holiday hours can vary, so it’s worth checking the website before visiting on a long weekend.

How to contact TSB Living East Tamaki

• Phone: 09 2741981
• Email: sales@tsbliving.co.nz
• Website: tsbliving.co.nz

The implication: the store is reachable during all open hours, though you may want to email ahead for stock inquiries or large orders.

The practical result: trust the Springs Road address, and check the official page before long weekends.

What Furniture Does TSB Living East Tamaki Offer?

TSB Living positions itself as a one-stop shop for the whole house. Their East Tamaki showroom displays the full range, which includes:

• Living room: sofas, armchairs, TV cabinets, coffee tables, and bookshelves
• Outdoor: patio dining sets, lounge chairs, umbrellas, and planter boxes
• Office: ergonomic chairs, sit-stand desks, filing cabinets, and bookcases
• Fitness: treadmills, exercise bikes, rowing machines, and yoga mats

According to the official online catalogue, many items are available in multiple finishes (oak, walnut, white, black) and fabrics (linen, velvet, leather).

Does TSB Living have sofas?

Yes – sofas are a core category. The store carries 2-seater, 3-seater, corner suites, and modular designs. Prices typically range from $999 to $2,999 depending on size and material.

What outdoor furniture is available?

Outdoor sets include aluminium and wicker dining tables with chairs, lounge settings with weather-resistant cushions, and fire pit tables. The outdoor range is aimed at Auckland’s mild climate, with most items expected to last several seasons.

Does TSB Living sell office furniture?

Yes – the office section covers height-adjustable desks (starting around $799), mesh-back ergonomic chairs, and solid wood bookcases. A Reddit discussion (r/newzealand) noted mixed reviews on desk sturdiness, so it’s worth testing in-store before buying.

The trade-off: TSB Living offers a broad catalogue under one roof, but independent reviews suggest quality can be inconsistent across categories.

How Do TSB Living Points and Loyalty Work?

TSB Living runs a loyalty points program that rewards customers for every dollar spent. Here’s how it works in practice:

• Earning: You earn 1 point for every $1 spent. Points are credited after each purchase.
• Redeeming: Points can be redeemed against any full-priced item in-store or online.
• Bonus events: Occasionally the store runs double-point days or member-only sales.

What can I buy with my rewards points?

Points can be used on any product – from a $40 cushion to a $2,500 sofa. The conversion rate is not publicly posted, but based on customer reports, 100 points roughly equals $1 in value.

How to claim TSB Living rewards

You can claim rewards directly through your account on the TSB Living website. At checkout, select “Use my points” and the reduction is applied automatically.

The catch: the exact point-to-dollar value isn’t disclosed in the official terms, so it’s smart to ask at the counter before making a large redemption.

The practical result: loyalty points help regular shoppers, but the value depends on asking the counter staff for the current conversion rate.

Does TSB Living Have a Clearance Section?

Yes – TSB Living runs a clearance section online with discounts typically 20–50% off retail. Items include ex-display models, overstock, or discontinued lines. In-store clearance areas are also marked, though stock rotates quickly.

What is the best month to buy furniture at TSB Living?

General retail patterns in New Zealand suggest January (post-Christmas sales), June (end of financial year), and November (pre-Black Friday) offer the deepest discounts. TSB Living doesn’t publish a fixed sale calendar, but the clearance page tends to refresh monthly.

Where to find clearance deals

Check the clearance collection online or ask staff at the East Tamaki showroom about current markdowns. Some deals are online-only, so bring your phone to compare.

What this means: if you’re flexible on colour or model, clearance can cut your furniture budget by a third. But popular items sell out fast – visit early in the week.

What Is TSB Living’s Warranty Policy?

TSB Living provides a standard warranty on all furniture, covering manufacturing defects. The full terms are listed on the Terms & Conditions page. Key points:

• Duration: Typically 12 months from delivery, though some categories (e.g., outdoor) may have shorter coverage.
• What’s covered: Structural defects, faulty joints, peeling finishes, and malfunctioning mechanisms.
• What’s not covered: Wear and tear, fabric stains, misuse, or damage from improper assembly.

What do TSB Living customer reviews say?

Online sentiment is split. On Trustpilot, the store averaged 3.1 out of 5 from 521 reviews as of this writing, with many customers praising the value but a few reporting delivery delays or assembly issues. A Reddit thread (r/newzealand) mentioned that a desk arrived with a chip, but the store replaced it after a phone call. “Customer service was friendly and resolved it quickly,” one user posted.

For comparison, a 2022 Consumer NZ (independent non-profit) general furniture survey highlighted that no store achieves perfect satisfaction – but warranty responsiveness is a key differentiator. The pattern: TSB Living scores decent marks on showroom experience and range, but its warranty claims process can be hit-or-miss depending on the store manager. Always inspect furniture on pickup and report any issues within 48 hours.

The trade-off is simple: TSB Living offers convenience and range, but careful inspection and quick reporting are part of the deal.

Steps for a Successful TSB Living East Tamaki Visit

Follow this simple process to make the most of your trip:

1. Check stock online first – Use the TSB Living website to confirm the item you want is available at the East Tamaki store.
2. Set aside at least an hour – The showroom is large; allocating 60–90 minutes lets you test sofas, compare fabrics, and ask staff questions.
3. Bring measurements and room photos – Staff can help you assess fit and recommend alternatives.
4. Ask about loyalty points – If you haven’t registered, sign up at the counter before paying to earn points on that purchase.
5. Inspect items on delivery – Check for damage within 48 hours to stay within warranty reporting windows.

Following these steps lowers the chances of a wasted trip and gives you more time to compare fabrics and ask about warranty coverage.

Use the confirmed facts as your baseline; treat the open questions as items to confirm before you pay.

Quotes from Customers and the Brand

“The sofa we ordered arrived earlier than expected and the delivery team was very careful. No complaints.”

– Trustpilot reviewer (positive experience)

“Desk had a small chip on arrival, but they sent a replacement without fuss. Customer service sorted it in one call.”

– Reddit user (r/newzealand)

“TSB Living aims to deliver quality furniture for every room in your home, from the living room to the home gym.”

– TSB Living website (company description)

For Auckland shoppers, TSB Living East Tamaki offers a practical one-stop option with a wide catalogue and a loyalty program that rewards repeat visits. But the mixed online reviews and limited warranty period mean it’s wise to inspect items carefully and keep your receipts. The choice is clear: if you value convenience and a broad selection, the Springs Road showroom is worth a visit – just go with measured expectations and a tape measure.